Mission for Infrabel 2010

Community Managementlogo-NMBS_SNCB

My team had to watch for any web content published on Infrabel and to index it into AMI Software for future analysis.

In short:

  • Created a business case from stakeholders needs
  • Organization of the workflow with stakeholders
  • Allocation of the internal resources for watch work
  • Monthly reporting with KPIs and recommendations to stakeholders

Results:

  • 2 summer months watch
  • 90 relevant reported publications