{"id":684,"date":"2012-03-29T14:06:54","date_gmt":"2012-03-29T13:06:54","guid":{"rendered":"http:\/\/aubertm.journalisteweb.be\/2012\/03\/29\/service-client-levier-peu-onereux-pour-le-chiffre\/"},"modified":"2012-03-29T14:06:54","modified_gmt":"2012-03-29T13:06:54","slug":"service-client-levier-peu-onereux-pour-le-chiffre","status":"publish","type":"post","link":"https:\/\/aubertm.me\/index.php\/2012\/03\/29\/service-client-levier-peu-onereux-pour-le-chiffre\/","title":{"rendered":"&#8220;Service client: levier peu on\u00e9reux pour le chiffre d&#8217;affaires&#8221;"},"content":{"rendered":"<p>&#8220;Le service client est aujourd\u2019hui le moyen le plus s\u00fbr et le moins on\u00e9reux pour maintenir votre chiffre d\u2019affaires \u00e0 un niveau r\u00e9mun\u00e9rateur pour votre entreprise, voire m\u00eame \u00e0 l\u2019accro\u00eetre car conna\u00eetre un client, sa mani\u00e8re de fonctionner, ses besoins saisonniers et sp\u00e9cifiques (dont il fait part \u00e0 vos collaborateurs service client\u00e8le) sont des informations strat\u00e9giques qui vous permettront d\u2019adapter votre offre de mani\u00e8re anticipative sans devoir investir dans des campagnes marketing pharaoniques ni dans le renforcement\/remplacement, end\u00e9mique, de vos forces de vente.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Le service client est aujourd\u2019hui le moyen le plus s\u00fbr et le moins on\u00e9reux pour maintenir votre chiffre d\u2019affaires \u00e0 un niveau r\u00e9mun\u00e9rateur pour votre entreprise, voire m\u00eame \u00e0 l\u2019accro\u00eetre car conna\u00eetre un client, sa mani\u00e8re de fonctionner, ses besoins saisonniers et sp\u00e9cifiques (dont il fait part \u00e0 vos collaborateurs service client\u00e8le) sont des informations [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[10],"class_list":["post-684","post","type-post","status-publish","format-standard","hentry","category-change-management","tag-fr"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/posts\/684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/comments?post=684"}],"version-history":[{"count":0,"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/posts\/684\/revisions"}],"wp:attachment":[{"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/media?parent=684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/categories?post=684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aubertm.me\/index.php\/wp-json\/wp\/v2\/tags?post=684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}